• Creating a Community Where Everyone Belongs

Update: Our response to the Covid 19 Pandemic

We have been working hard throughout the pandemic, to do all that we can to support our members, students, their families and the wider community during what has been a difficult time for many.

A big thank you

We would like to say thank you to everyone for your continued support. These may have been hard times, but we truly have seen the very best in people.

From a simple smile to brighten our day, to sewing 1000 gowns for PPE for Wigan hospital, picking up and delivering prescriptions, supporting people in their own homes, getting our site ready for when everyone returns and much more, this period has cemented what we all believe, that together we are better and ultimately, kindness is all that matters.

Where we are at the moment…

We continue to make decisions based on guidance from the government and the local authority, as well as considering the specific needs of each individual concerned.

My Life Support

Thanks to their ongoing commitment, My Life Support staff are working with all our families to keep support within people’s homes, regardless of the current situation.

My Life Learning

Following a risk assessment with students’ parents, we are pleased to be gradually welcoming our students back, beginning with reduced days on site.

Day Opportunities

Day Opportunities remains open, however, many members’ families have made the decision that they should remain at home. We have received guidance from the Director of Public Health for Wigan advising that this should remain the situation for the present time.


We are continuing to support people through our Advocacy service, although face to face meetings are not possible at the moment.

The Stable Door Café

The Stable Door Café is now back open to the public, providing delicious homemade food, cakes and sweet treats. Delivery is also available when customers book ahead. We’re closely following government guidelines to care for everyone, with hand sanitizer, a one-way system, regular cleaning in process and tables limited to a maximum 4 people, bookings only.

Looking to the future…

We understand that some of our families feel apprehensive about the easing of the lockdown and that they may want to take their time to prepare to mix with their communities.

We have been thinking very hard about the best way to do this and have been listening to everyone so we can give people a wide variety of options to choose from, whilst adhering to government guidelines.  This is a changing situation and we will continue to communicate with our families as the government issues new information on the re-opening of each of our services.

Visitors to our sites

In line with government guidelines, we are now asking everyone who accesses our sites to fill in a Track and Trace form.

We will retain the data provided for 21 days as part of the Track and Trace requirements and all information will be stored and processed in accordance with the General Data Protection Regulation.

My Life will also provide NHS Test and Trace with this data, should we as an organisation be requested to do so.

This will help NHS Test and Trace to contain any potential clusters or outbreaks, crucial to reducing the spread of COVID-19, avoiding the reintroduction of lockdown measures and supporting the country to return to a more normal way of life.

If anyone has any queries or questions relating to this or any other issue we can be contacted 9-5 Monday-Friday on 01257 472900 or info@my-life.org.uk.

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Thompson House
Wigan Council
Lancashire County Council
Shop 4 support
Care Quality Commission
NHS England

Registered charity number 1167858 - Registered office: Thompson House Equestrian Centre, Off Pepper Lane, Standish, Wigan, Lancashire, WN6 0PP

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