Along with our team members below, our Personal Assistants and Support Staff all have one aim, to help people get the care and support they need to live a good life.
Tracey Tolley, Registered Manager
Having worked as a Retail Manager, Tracey decided that she needed a change of direction and became one of a team of Personal Assistants supporting Joseph, the son of My Life CEO, Caroline Tomlinson.
Following this, Tracey became a Team Leader and led on numerous enterprises, including working alongside Joseph on the ‘Odd Socks’ recycling enterprise, as well as running community groups and days out for adults with disabilities.
One of the original team who sat around Caroline Tomlinson’s kitchen table and helped developed the idea of My Life, Tracey has been a formative voice in the evolution of the charity.
Initially a Director of My Life C.I.C., Tracy went on to become Operations Manager for My Life’s Leigh site before becoming Registered Manager for My Life Support. Tracey says:
“I think it is valuable to keep an active approach in the delivery of care with the people we support. We are always thinking proactively about what is best for each individual person and that is really important.”
Lynn Cottriall, Team Manager, Business Lead
In early 2017, after a long career in Banking and Finance and running her own businesses, Lynn decided to retire.
Following this decision, Lynn attended My Life’s Pathways to Employment course and after seeing the way in which the charity enriches people’s lives, she was inspired by our founder and CEO Caroline Tomlinson to join the My Life family.
In August 2017 Lynn began working as one of our Personal Assistants, supporting people to live a good life. Within a couple of months however, My Life Support was launched and, with her management experience spotted, Lynn was chosen to work alongside our Registered Manager Tracey as a Team Manager and our Business Lead. Lynn says:
“My job is very rewarding, no two days are the same and I am privileged to work with amazing, fun and dedicated people. The thing I enjoy the most is helping to make a difference to people’s lives.”
Chelsea Edwards, Team Manager
Chelsea began her first ever supporting role seven years ago, assisting a young man who attended My Life. At that time, Chelsea remembers admiring everything that My Life stood for and being excited to see how the organisation was progressing.
After continuing in her supporting role and gaining experience in educating adults and young adults with additional needs, Chelsea returned to My Life some years later, this time taking on the role of Team Manager for My Life Support. Chelsea says:
“I am now responsible for ensuring that our members fulfil their lives in the best possible way, with the best possible team of support staff, selected to suit their individual needs. It’s extremely rewarding to see the results of a successful team providing excellent support and helping to create the best possible lives for our members.”
Matt Barton, Team Manager
At 19 years old, having been unsure of his future career path, a friend recommended Matt apply for a job in care.
Instantly discovering that he had a passion for supporting people with a learning disability to get the most they can out of life, Matt progressed to become a Team Manager.
After working for the same company for fourteen years, Matt felt ready for a new challenge and, having attended a My Life open evening, he successfully applied for his role as Team Manager. Matt says:
“I had some experience of My Life before I worked here, and I remember being impressed by how inclusive things were and that there seemed to be no hierarchy within the organisation. Members and their PAs seemed more like friends.
The reality has been what I expected. I’ve been welcomed into the My Life Support family and my teams in the community have impressed me with their dedication and excellent support.”
Pam Hicken, Clinical Lead and Training and Development
After qualifying as a Registered Physiotherapist, Pam spent twenty-four years working for the NHS, specialising in working with people with significant complex health needs and developing specialities in paediatrics, oncology, neurology and respiratory care.
Whilst providing care for a young man with a personal health budget, Pam was able to see how, unrestricted by NHS policies and procedures, he had many more opportunities.
Realising that she could offer more to people without the constraints of bureaucracy, Pam approached My Life, becoming our Clinical Lead and person in charge of Training and Development. Pam says:
“I’m so pleased that I made this decision to leave the public sector, I feel that I am making such a difference to people’s lives, both directly and indirectly through my work and the relationships I am developing within and outside My Life Support.”
Kelly Robinson, Deputy Clinical Lead
After working in the administrative and finance sector, Kelly trained as a nurse, beginning her career in 2008.
Having worked in intensive care, Kelly decided that she really wanted to work with people with complex needs.
She went on to have a very fulfilling career working for Derian House Children’s Hospice, going on to a role leading complex needs packages in the community.
Having worked with our CEO Caroline Tomlinson before, Kelly jumped at the chance to apply for the role of My Life Support’s Deputy Clinical Lead. She says:
“As I had known Caroline, I understood the ethos of My Life Support and what they do. Now, I feel privileged that I work for the organisation and hope that I make a difference to the families I work with. At this moment I couldn’t wish to work anywhere else.”
Vicky Rushbrook-Naylor, Registered General Nurse
Vicky did her nurse training at Walton and Fazakerley Hospitals, qualifying as a Registered General Nurse in 1989 and as a Registered Mental Nurse in 1991.
She has worked in many different settings and has experience as a Community Psychiatric Nurse, in neurological nursing, alcohol and bereavement counselling, dementia care and as a research nurse.
Vicky was the first nurse to join My Life in October 2018. Her role at My Life Support is to assess members’ clinical needs and provide bespoke and group training for care staff. She also has responsibility for medication management. Vicky says:
“A nurse never stops learning and at My Life I have learnt so much in a very short time. I work with the most inspiring people and I am amazed every day by the resilience and strength of our members.”
Kathy Kilner, Administrator
After completing her degree in Pharmacology, Kathy spent thirty years working in diverse environments. These included the pharmaceutical industry, the NHS, local government and the Examinations Board.
Somehow, Kathy also found the time to run her own catering business and café!
After meeting My Life Support’s Tracey Tolley on a volunteer recruitment day, Kathy was so impressed with Tracey’s enthusiasm for My Life that she applied to work for us and we’re very glad that she did. Kathy says:
“I look forward to coming in every day, supporting the lovely team here at My Life Support.”