We’d like to say a big thank you to you for your continued support as we work hard to do all that we can to support our members, students, their families and the wider community during what has been a difficult time for many.
We are dedicated to the care of everybody who visits our sites and the families we support in the community. We’re closely following government guidelines, with all staff and volunteers now wearing face masks on site and continued additional measures, including social distancing and stringent cleaning processes, including regular hand washing, in place. We know each member well and will carry this out with the utmost care for their emotional wellbeing.
In line with government guidelines, we are now also asking everyone who accesses our sites to fill in a Track and Trace form.
We will keep the data provided for 21 days as part of the Track and Trace requirements and it will all be stored and processed in accordance with the General Data Protection Regulation. We will provide NHS Test and Trace with this data, should we be asked to do so.
This will help NHS Test and Trace to contain any potential clusters or outbreaks, crucial to reducing the spread of COVID-19, avoiding the reintroduction of lockdown measures and supporting the country to return to a more normal way of life.
We realise that this is a new situation for everybody. Please do feel free to ask us any questions by calling 01257 472900, 9am-5pm Monday to Friday, or by emailing email@example.com.
With regard to our services, we continue to make decisions based on guidance from the government and the local authority, as well as considering the specific needs of each individual concerned.
Thanks to their ongoing commitment, My Life Support staff are working with all our families to keep support within people’s homes, regardless of the current situation.
Following a risk assessment with students’ parents, we are pleased to be gradually welcoming our students back, beginning with reduced days on site.
Day Opportunities remains open, however, many members’ families have made the decision that they should remain at home. We have received guidance from the Director of Public Health for Wigan advising that this should remain the situation for the present time.
We are continuing to support people through our Advocacy service, although face to face meetings are not possible at the moment.
The Stable Door Café is now back open to the public, providing delicious homemade food, cakes and sweet treats. Delivery is also available when customers book ahead. We’re closely following government guidelines to care for everyone, with hand sanitizer, a one-way system, regular cleaning in process and tables limited to a maximum 4 people, bookings only.
We understand that some of our families feel apprehensive about the easing of the lockdown and that they may want to take their time to prepare to mix with their communities.
We have been thinking very hard about the best way to do this and have been listening to everyone so we can give people a wide variety of options to choose from, whilst adhering to government guidelines. This is a changing situation and we will continue to communicate with our families as the government issues new information concerning each of our services.
Thank you once again.
The My Life Team