• Creating a Community Where Everyone Belongs

Healthwatch want to hear your experience of care homes during Covid-19

Have you got a friend, relative or loved one who has been living or working in a care home during Covid-19?

Healthwatch Wigan and Leigh is the independent champion for people who use health and social care services. They are here to make sure that those running services put people at the heart of care.

Their sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf.

They focus on ensuring that peoples’ worries and concerns about current services are addressed and they work to get services right for the future.

Healthwatch is keen to find out about the experiences of residents, families and staff in care homes across the Wigan Borough during the coronavirus outbreak.

The aim of the project is to recognise and celebrate the hard work of care homes during this difficult period, to hear about the innovative ways they have worked to keep families in touch with their friends and family members; while also gathering learning opportunities to allow improvements to be made where needed, for the benefit of all.

To focus on the following themes:

  • Primary care provision
  • Discharge from hospital to care home
  • Safeguarding

Project Aims

To gain an insight into the experience of staff and residents of care homes and their families to celebrate the innovative practice and hard work that has taken place by care homes during the coronavirus outbreak

To gather learning opportunities for care homes, Local Authority and health services to enable improvements for residents into the future.

If you would like to share your experience or would like further information please contact Karen Wilson, Senior Engagement Officer on  01942 834666  or email karen.wilson@healthwatchwiganandleigh.co.uk

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