To help us understand the critical advice and guidelines, the government has launched a Coronavirus Information Service that we can all access via WhatsApp.
An automated ‘chatbot’ service for the British public to get answers from the government to the most common questions about coronavirus, the service will provide information on a range of topics including coronavirus prevention, common symptoms, the latest number of cases in the UK, advice on staying at home, when to travel and myth busting. The service will also allow the government to send urgent messages to all users who opt in.
This will provide another route to information for the British public and take some of the burden away from care services, unpaid carers and NHS services.
To use the free GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 to your phone contacts and message the word ‘hi’ in a WhatsApp text to get started.