What is Advocacy?
Advocacy means giving a person support to have their voice heard. It is a service aimed at helping people to understand their rights and express their views, wishes and feelings.
At My Life Advocacy, we provide Independent Care Act Advocacy to eligible people who live in the Wigan borough. We are entirely independent of any other professionals or services.
Independent advocates like us are there to support people to make informed choices about their life, understand the important issues, know their rights, take control and ensure that their voice is heard.
Click here for an easy read version of what Advocacy is.
We ensure that our advocates work to the Advocacy Charter. Click on the links below to see the ten principles of the Advocacy Charter that we follow.
Independent Care Act Advocacy – Care and Support
You have a right to be involved in decisions made about your care and support, no matter how complex your needs. Independent Care Act Advocacy helps you to be actively involved in the care and support process and make your views, wishes and feelings heard.
Independent Care Act Advocacy (2014) states that some people are legally entitled to have an independent advocate to support them to understand and take part in making decisions affecting the care, treatment and support they receive, or should be receiving.
An advocate can offer support through the following:
What will a Care Act Advocate do?
Advocacy during the Covid-19 pandemic
During the Covid-19 pandemic we are continuing to take referrals and provide high-quality advocacy and support to the people in our communities. We work hard to help people to live the life they want to live.
How will our advocates help you?
At My Life Advocacy, we will go above and beyond to support you in whichever way you may need us.
Our advocates work independently from any local authorities or health and social care professionals, so you can be confident that our main focus is to support YOU in the first instance.
We can support you by:
When can we help?
If you’re ever finding it a challenge to get your voice heard during any tough situations in your life, we can help.
Some of the common times you may find you need someone ‘fighting your corner’ include:
Who can have a Care Act Advocate?
You may be entitled to an Independent Advocate to support you through your Health and Social Care assessments, support plans, reviews or safeguarding enquiries if:
You can make a self-referral or ask a friend or relative to make one on your behalf. We also take referrals from social care professionals.
How to refer, or contact us
Most of our referrals come from the Local Authority, however if you wish to self-refer you can phone 01257 472900 and press option (2) to do a referral over the phone.
Our office hours are Monday to Friday, 9am to 5pm.
Professionals in the Wigan Borough can refer through Mosaic.
If you do self-refer, please take the time to read our GDPR statement, which explains how we process and store your data.
Other ways we can support you
We can sometimes help with general advocacy matters or can advise you how to advocate for yourself or how to advocate on behalf of someone else.
If you need help, advice, or are unsure what support you need, we may be able to signpost you to other services or providers that could help you.
Please click on the links below to find out more.